A: We have professional quality inspectors to inspect before shipment to ensure that there are no problems before shipment. If you have any problems after receiving the goods, please take photos or videos to me within 30 days. If it is confirmed that it is a problem with our product, we will reissue it in your next order. If it is a factory problem, we will reissue it in the next order or deduct products of equal value.
A: It is normal for the product to lose stones during wearing. We will send you some stones in your next order, and you can try to repair it first. If it cannot be repaired, I will apply to send you a new one or refund the amount.
A: Please provide us with photos or videos. After verification, we will resend the products in your next order or deduct the price difference in your next order.
(1) We offer a variety of stock styles, and the minimum order quantity is only 4 pieces. (2) Regarding customized styles, our minimum order quantity is 30 pieces. Both stock and customized styles support mixed colors and sizes.
A: We support customized products, logos, packaging, and labels.
A: If you have a hand-drawn picture, a physical object or a specific product size, we need to charge a mold fee of US$30 (complex textures will be quoted separately). If you order more than 100 pieces, we will waive the mold fee. After payment, we will send you a CAD drawing for confirmation in about 3 days, and then start producing samples.
A: Yes, after you provide the product details and we complete the quotation, you can pay the mold fee of 30 US dollars first, and let us draw the CAD drawing and sample for you first. After you are satisfied, we will start mass production. The production time of the sample is about 7 days.
A：We support adding simple letter logos, which cost $0.2 per piece. If it is a complex logo, please provide the source file or PDF file, otherwise a certain minimum order quantity is required.
A：If this happens, please provide product photos and we will generally resend a new model after verification.
A:We have Fedex, DHL, UPS, these logistics generally take 3-7 days to arrive, but the cost will be higher
A：We have cooperated with Ali Logistics, EMS and other logistics companies. The cost is generally around US$12 and the transportation time is within 30 days.
A：We will generally give you declaration suggestions based on your order amount. Customs duties may be incurred when the goods arrive at the local customs, but this is normal.